That's good customer service, intuitive forms and interfaces, and confidence that you got an accurate tax refund with the maximum cash in your pocket. TurboTax isn't the cheapest, but you get what you pay for. I'm a self-employed freelance writer with a mortgage, bank interest, investment accounts, and other complexities, but I feel confident doing my taxes myself with TurboTax. Or you may want to contact a Taxpayer Advocate in your area.For most tax situations, TurboTax does a great job of covering your needs. See this IRS website for local IRS offices - or call 1-84 to set up an appointment Or you can contact your local IRS office. Then press 2 for personal or individual tax questions. After it asks twice, you will get another menu. When it asks you to enter your SSN or EIN to access your account information, don’t enter anything. Then press 1 for "form, tax history, or payment". Choose option 2 for "personal income tax" instead. ![]() So after first choosing your language, then do NOT choose Option 1 (refund info). When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line. Only the IRS controls when and if a tax refund is Approved and Sent.Ĭall the IRS: 1-80 hours 7 AM - 7 PM local time Monday-Friday See this IRS website for federal tax refund FAQ's. they are out of the loop once your return has been filed successfully. Turbotax is not able to assist you any longer. so your options are:Īfter the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then a date for Sending will be available on the IRS website. Please don’t file a second tax return or contact the IRS about the status of your do get lost by the IRS or it is stuck somewhere in processing and will not show up on your tax account. We’re working hard to get through the carryover inventory. If you filed before January 2022 and Where’s My Refund? does not have any information, your return has been opened but work on it has not begun. ![]() If you filed on paper, check Where’s My Refund? If it tells you we have received your return or are processing or reviewing it, we are processing your return, but it may be under review. If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. What you should do: In most instances, no further action is needed but you may check Where’s My Refund? or you can view your account. The resolution of these issues could take 90 to 120 days depending on how quickly and accurately you respond, and the ability of IRS staff trained and working under social distancing requirements to complete the processing of your return. If we need more information or need you to verify that it was you who sent the tax return, we will write you a letter. ![]() If we can fix it without contacting you, we will. As the return is processed, whether it was filed electronically or on paper, it may be delayed because it has a mistake including errors concerning the Recovery Rebate Credit and the Child Tax Credit, is missing information, or there is suspected identity theft or fraud. Tax returns are opened and processed in the order received. We have processed all error free returns received prior to January 2022 and continue to work the returns that need to be manually reviewed due to errors. We are continuing to reroute tax returns and taxpayer correspondence from locations that are behind to locations where more staff is available, and we are taking other actions to minimize any delays. How long you may have to wait: The IRS understands the importance of timely processing of tax returns and refund issuance. Taxpayers are encouraged to continue to check Tax Season Refund Frequently Asked Questions. ![]() If a correction is made to any Recovery Rebate Credit, Child Tax Credit, Earned Income Tax Credit or Additional Child Tax Credit claimed on the return, the IRS will send taxpayers an explanation. This work does not typically require us to correspond with taxpayers but does require special handling by an IRS employee so, in these instances, it is taking the IRS more than 21 days to issue any related refund and in some cases this work could take more than 120 days. Of these, 1.7 million returns require error correction or other special handling, and 7.6 million are paper returns waiting to be reviewed and processed. These include tax year 2021 returns and late filed tax year 2020 and prior returns. Go to this IRS website for the status of filed tax returns - Īs of August 12, 2022, we had 9.3 million unprocessed individual returns received in calendar year 2022.
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